A customer with a laptop could not view email in Outlook or view product details when shopping online. I checked for malware, viruses, damaged windows system files, etc. I reset Internet Explorer. We still couldn’t figure it out. Then I started looking at Installed Software. Over time, the customer had downloaded and installed all sorts of what I call “Junk Ware”. Toolbars, Games, Coupon gadgets, you name it. I uninstalled most of it. Problem solved! A lot of this “junk ware” is either buggy, a security risk, or does unexpected things to both Browsers (IE, Firefox, Chrome) and Email programs like Outlook, Thunderbird, or Windows Mail. In general, the fewer installed programs, the better.